Lastest Order Processing Measures
Please note that we may not have a 100% accurate real time online inventory counts for specific sizes of costumes due to slight size variations. We ultilize fast on demand production from our local tailors to create various sizes if there is every any stock issue on a particular size. If you need your costume before a specific date, you should message us first with the link to the costume and also what size you need. We will then do a real time inventory check to see whether it can deliver on time (real time inventory check may not be available during the busy month of October)
Regular Costumes
Processing time - Anywhere from 1 to 14 days.
Delivery time - Standard delivery 5 to 14 days or Express delivery 2 to 5 working days.
Total delivery time = Processing time + Delivery time
Standard delivery total time = 6 to 28 days
Express delivery total time = 3 to 19 days
* The delivery time varies depending on what country you are in, please check the delivery estimates page for further information.
IMPORTANT NOTE: The standard delivery time frame is not guaranteed, only estimated. It can be influenced by a number of factors such as mail backlogs and customs approval time. Delivery in a small number of cases can take longer.
Giant Mascots
Processing time - 1 to 2 weeks
Delivery time - 1 to 2 weeks
Total delivery time = Processing time + Delivery time (2 to 4 weeks)
Please note there is no express delivery available for giant mascots due to their large size.
Cancellations during the processing period
Please keep it in mind before you place your order and send us your payment. If you place your order and then decide to cancel during the processing period, your order will incur a 15% cancellation fee. Thank you for understanding!